Quality Assurance Analyst (Contractor)

American Federation of Government Employees (AFGE) • Remote (Washington, DC) • 2w ago

Position Overview
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We're seeking a skilled Quality Assurance Analyst to join our high-performing team of expert Developers and QA professionals. You'll play a crucial role in strengthening our union by ensuring the reliability of E-Dues - our innovative dues collection and management system that empowers AFGE to serve and support our 300,000+ federal and DC government union members. E-Dues is the financial backbone of our organization, processing millions of dollars in union dues that fund our fight for workers' rights and better working conditions for federal and DC government employees.

The ideal candidate will be highly responsive and detail-oriented, capable of maintaining exceptional quality standards in a collaborative remote environment. Your work will directly impact our ability to serve our members and advance the labor movement. While this is initially a 6-month contract, strong performers will have opportunities for contract extension.

Opportunity Details
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Compensation: $50-65/hour (DOE)
Type: 1099 / B2B contract
Initial Duration: 6 months, with potential for extension based on performance
Hours: 40 hours per week
Core Hours: 10 AM - 3 PM Eastern Time (flexible scheduling outside core hours)
Location: Remote (United States-based)
Requirements: Must pass criminal background check
Must be authorized to work in the United States without sponsorship

Primary Responsibilities
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Execute comprehensive testing strategies for our E-Dues system
Design and implement test cases for transaction processing systems
Collaborate closely with expert development team members throughout the SDLC
Investigate and document software defects with detailed reproduction steps
Provide rapid response to critical issues and team communications
Assist in resolving customer service inquiries
Create and maintain thorough testing documentation
Support UAT and provide detailed feedback for system improvements

Required Qualifications
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3+ years of software QA testing experience
Strong experience with test case design and execution
Solid problem-solving and analytical skills
Excellent English communication skills (written and verbal)
Demonstrated ability to work in a fast-paced, detail-critical environment
Experience with bug tracking and test management tools
Proven remote work experience

Preferred Qualifications
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Experience testing financial systems
SQL knowledge for data validation
Experience with .NET applications

Key Competencies
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Strong attention to detail and quality standards
Highly responsive communication style
Team collaboration skills
Self-motivated and proactive approach
Customer service mindset

Working Environment
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Fully remote position with flexible hours around core time (10 AM - 3 PM ET)
Collaborative team environment using modern communication platforms
Regular interaction with experienced development and QA professionals
Occasional need for schedule flexibility to address critical issues

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