Over 250,000 websites are launched every single day that are required by law to have a Privacy Policy(1). Termageddon offers a $119/year auto-updating Privacy Policy generator. To say the least, there is a lot of opportunity in this space, and Termageddon is at the forefront of this new industry, already serving tens of thousands of customers.
Termageddon is an industry recognized, auto-updating website policies generator. Our SaaS tool generates comprehensive Privacy Policies, Terms of Service agreements and more to help businesses comply with privacy laws and avoid fines and lawsuits. We have a silly name but we’re serious about helping clients get protected.
What’s unique about our software is that we monitor laws, notify our customers of changes, and can even push newly required policy disclosures automatically to our customers’ website policy pages. In other words, we give our customers a strategy to keep up to date with privacy law changes.
We currently have about 10,000 reseller and affiliate partners spanning five countries and have successfully kept tens of thousands of policies up to date with changing legislation. We are a six person team (https://termageddon.com/about-us/) that is looking to grow, and you’ll be working with us all directly (including the founders). This is a great opportunity to participate in one of the fastest growing industries around, with a company that is leading the charge.
We’re headquartered in the western suburbs of Chicago but this job opportunity is fully remote.
Now is your chance to fulfill your lifelong dream of working at a Privacy Policy generator company!
(1) “As of June 18, 2021, there are over 1.86 billion websites online, with Siteefy noting that more than 547,200 new websites are created globally every day.” - https://www.techradar.com/news/websites-at-30-how-much-has-the-internet-changed
66.3% of websites are CMS based, which by default collect at least website visitors’ IP address - https://w3techs.com/technologies/history_overview/content_management/all
Job description:As an Onboarding Specialist, you will work directly with our customers, showing them how to use our tool to generate their website policies, and answering any questions they have along the way (via support tickets and emails).
You will be provided a steady stream of client introductions, and your job will be to book them for a one-hour call and walk them through the entire setup process, ensuring they take full advantage of our auto-updating tool.
You will also be provided with extensive training paired with call shadowing so you can see how we help out our customers on a daily basis.
OVERVIEW:
Onboarding and managing customers
- Respond to client introductions and schedule a call with them (no cold calling)
- Follow up with prospects
- Explain Termageddon’s offering to clients
- Walk clients through the policy generation process
- Respond to customer questions / support tickets with helpful answers
- Report on progress and recommend areas for improvement
Expectations:
- Work hours: Monday-Friday (8am CST - 5pm CST)
- One day per week (of your choosing) will be from 9am CST to 6pm CST
- One hour lunch break (any time)
- Must be willing to use Zoom to walk customers through the policy generation process (these calls typically last about 45 minutes to 1 hour)
- Must be proficient in writing professional emails and responding to tickets in a timely manner
- Must be well spoken and professional during calls with customers, partners and prospects
- Must coordinate with internal team and external contractor partners to resolve advanced technical support inquiries
- Must enjoy the solid memes posted in our Slack chanel
Experience:
- Although not required, 1+ years experience in any of the following areas would preferred:
- B2B sales experience
- Customer support experience
- Project management experience
- You will receive sales and support training by one of Termageddon’s co-founders, Hans, who’s helped train hundreds of salespeople over his career, as well as Ricky, Termageddon’s Agency Partner Manager, who was the first to join Termageddon several years ago.
- You will receive privacy law training by Termageddon’s co-founder and President, Donata.
- No privacy law experience required.
- Must be authorized to work in the United States.
Pay
Future Opportunities:As a growing, profitable, tech company, there will continue to be plenty of opportunities for career growth at Termageddon. If you have the desire to work hard and work well with the team, there will be no shortage of opportunities. This could include (but is not limited to) working with agencies and law firms on large package sales for example.
Benefits:
- Work from home
- 15 days paid time off, +1 extra day per year up to 22 days total
- Home office:
- New laptop
- $100/month internet stipend
- Optional: 100% paid fees to obtain Certified Information Privacy Professional (CIPP) designation from the International Association of Privacy Professionals
Interview process:
The interview process will consist of two 30 minute interviews, followed by one final 15 minute interview.
Termageddon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected classifications.
Job Type: Full-time
Pay: $70,000.00 per year
Benefits:
Shift:
Work Location: Remote
