About HireBus

We're revolutionizing recruitment through AI and behavioral science. As a nimble team of innovators, we help companies make smarter hiring decisions by putting the right people in the right seats. Our approach combines cutting-edge technology with human insight to transform how organizations build their teams.

The Role

As a Customer Success Manager at HireBus, you'll be the bridge between our technology and our clients' success. You'll own client relationships, drive adoption of our platform, and help shape the future of hiring.

What You'll Do

Partner with clients to develop and execute implementation strategies that drive measurable results
Serve as a trusted advisor on recruitment best practices and platform optimization
Lead engaging client presentations and training sessions
Analyze client usage patterns and success metrics to identify growth opportunities
Collaborate with our product team to turn client feedback into platform improvements

What You'll Need

3-8 years of experience in B2B customer success or client-facing roles
Track record of managing complex projects and client relationships
Strong presentation and communication skills
Experience with recruitment processes and metrics
Bachelor's degree in a relevant field
Previous experience in a company with fewer than 50 people
Fluent in English
Availability to work Mountain Time Zone hours (Monday through Friday)

What Makes You Stand Out

Experience with HR tech or recruitment platforms
History of exceeding customer retention goals
Data analysis and visualization skills
Experience in high-growth startups

Why HireBus

Our Values Drive Us:
Disrupt: Challenge the status quo in recruitment fo
Ascend: Push boundaries and grow together
Serve: Put others first
Honesty: Build lasting relationships through transparency
Innovation at Our Core:
We combine AI and behavioral science to transform hiring
Work with cutting-edge technology that makes a real difference
Help shape our product roadmap and features
Small But Mighty:
Be part of an intimate team where every voice matters
See your direct impact on company growth
Work closely with leadership and shape our future
Meaningful Work Experience:
Create tangible impact for clients
Be part of a supportive, collaborative team
Flexible work arrangements that respect work-life balance

How to Apply

Ready to help shape the future of hiring? Apply now at careers.hirebus-careers.com/customer-success-manager

HireBus is an equal opportunity employer committed to building a diverse and inclusive team.

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