A bit about the role …

You will work for one or more of our clients, organising and co-ordinating the logistics of registration, travel, transfers and accommodation to provide a delegate experience.

This role, which includes national and international travel, will support the Project Manager and designated team in the delivery of the delegate management experience, both pre, on-site and post event.

By being responsible for the delegate experience you will work on a range of meetings and events including investigator meetings, advisory boards, congresses, conferences, gala dinners, sales meetings and KOL meetings.

We offer a comprehensive benefits package to you.

What will you do …

Delegate and Database Management:

Set-up and administer event websites. Including collation and inputting of delegate details

Manage the invitation and attendee management process including meeting registration, air travel, housing and ground transportation

Manage attendee communications and associated timelines

Ensure Project Manager is up to date with all aspects of delegate arrangements throughout the course of the programme

Produce signage, badges, on-site manuals and other documentation

Order currency, uniforms, mobile phones, laptops and other on-site equipment

On-site attendance at events

Help with the selection of venues and production of event proposals

Client Liaison and Development:

Setting-up and maintenance of client files from confirmation of event to completion and evaluation

Manage client communications and associated timelines

Foster the development of your client account by managing delegate relationships through operational delivery

Budget Management:

Deliver financial aspects of events following company processes

Assist with identification and documentation of cost avoidance / saving measures

Comply with company and client invoicing processes

Help with scope management

Help prepare budgets and final reconciliations within agreed timelines

What do you need to have …

Previous event management experience

Client liaison skills

Team motivator and professional team member

A focus on accuracy, consistency and dedicated to customer service

Intermediate level Excel (can maintain complex spreadsheets)

With enthusiasm in abundance, you will be organised

The flexibility to travel overseas

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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