The Director, US Customs Compliance is a newly created role that will be a key leader in the development of our organization’s ‘best-in-class’ import compliance program with annual volumes of 20k containers and $100MM spend.

We are open to the right candidate being primarily remote, with the expectation that as necessary they can travel into the home office in CT.

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with over 170 stores!

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:

Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance
Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday
401(k) Profit Sharing Plan with a Generous Company match!
Pet Insurance to help keep your furry friends happy and healthy
Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
Financial Planning, Voluntary Legal Benefits and Wellness Plans
We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!
Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.
And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB’S

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Job Responsibilities

Manage relationships and performance of our Customs Brokers. Conduct quarterly business reviews (“QBR”) with each provider
Develop and direct the standard processes and data governance policies within the Import department
Manage the liaison between regulatory bodies, trade partners and relevant internal departments; by providing them with best-in-class customs information and advisory services
Ensure all import procedures are in compliance with import/customs regulations
Undertake continuous analysis of the regulatory environment, with particular regard to trade tariffs/duties and trade restrictions/requirements, and communicating them in a clear and concise way to other departments within the company
Guide the day-to-day activities of the Customs & Import teams & provide overall long-term planning
Lead Distribution Operations, Merchandising, & Finance teams in regards to customs & import legal & international social compliance
Provide cross-functional (e.g., Finance, Accounting, Contracts, Business Development, etc.) support on new business opportunities to ensure regulatory requirements are met
Conduct site visits to maintain relationships, provide hands-on regulatory training, and provide compliance oversight
Facilitate review meetings with governmental agencies (e.g., Customs and Border Protection, etc.) to maintain relationships, obtain resolution to specific issues, and clarify requirements
Participate in industry associations and regulatory and security groups to gain industry knowledge, establish relationships, and promote the UPS brand
Provide feedback to governmental agencies on proposed rules to favorably impact changes and clarify regulatory interpretations
Facilitate workshops, prepares new training tools, and provides one-on-one training to ensure compliance standards and performance targets are met

Required Qualifications

5+ years in Import Customs roles
Bachelor’s Degree in Logistics, Supply Chain, Business, Finance, or Operations
Experience managing relationships and the performance of US Customs House Brokers and truckers
Experience in Retail industry
Experience managing relationships with Ports, Trucking & Ocean Carriers
Ability to lead cross-functional, organization-wide projects
Ability to multi-task between managing projects and supporting operations
Excellent communication and interpersonal skills—collaborative, team player at all levels
Strong skills in MS Excel

Preferred Qualifications

Experience using MS Access preferred, but not required
Knowledge in a variety of areas in regards to supply chain

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

100-165k base salary

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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Bob's Discount Furniture jobs

Director, Customs Compliance (Open to REMOTE)