This position will be remote, but candidates in the metro Atlanta area are preferred
About OSC
OSC is a leading provider of compliance-driven tracking technology and insurance products and services for lenders, mortgage servicers and property investors. Coupled with advanced call centers, document processing and programming capabilities—and rigorous security and governance practices—OSC delivers fully integrated property insurance programs to some of the largest lenders and clients in the country. As a part of Steamboat Insurance Group, we offer truly competitive lender-placed and related risk management solutions from a variety of top-rated, international insurance carriers who specialize in this industry.
Job Summary
The Insurance Data Processor is responsible for entering detailed and complex insurance information accurately into automated processing application(s).
Duties and Responsibilities
- Enter information into the appropriate workflow application utilizing data from insurance documents to track/search the application for a matching record and enter updates based on business processing rules.
- Classify documents and accurately enter pertinent data from insurance documents into specific fields of the appropriate application.
- Maintain 98% accuracy of overall volume each month
- Identify and escalate issues as needed to team leads and/or supervisor by reserving document for supervisor with questions, releasing document if another employee has ownership, sending document back to document prep for correction, or reassigning document to another group as outlined in processing procedures.
- Process information in the IT system and make necessary corrections or updates as defined in the business processing rules, escalating issues to team leads and/or supervisors as needed.
- Manage information for assigned accounts and maintain a working knowledge of processing specifics for those accounts.
- Review data entry instructions and business rules on a regular basis and adhere to procedures and procedure changes which may be communicated via e-mail, Word documents, PowerPoint presentations and other methods. Processing rules are established for: documents deemed incomplete, blank or of poor quality; insurance products that are not tracked; documents containing loan numbers, etc.
- Consistently meet or exceed production and quality requirements
- Review completed work for errors or duplicate information before submitting the final product to the processing application.
- Maintain appropriate, professional working relationships with clients and other associates.
- Other related projects as assigned.
Qualifications
High school diploma or GED is required along with one year of experience in a banking or insurance environment, or equivalent combination of education and experience; this position may require considerable training to become proficient.
If you are a self-motivated, results-oriented administrative professional who thrives in a fast-paced environment, please send your cover letter and resume to our Human Resources department.
Why choose us?
- Competitive Base Salary
- 17 PTO days each year and 9 company holidays plus 2 floating holidays
- Casual Dress Code
- Development Opportunities
- Tuition Assistance
- Company 401(k) match
EOE - qualified veterans and minorities are encouraged to apply
Please be aware of job scams. Steamboat Group will not make offers without interviewing candidates and we will not ask for personal information until an offer is made.
https://www.indeed.com/career-advice/finding-a-job/how-to-know-if-a-job-is-a-scam
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- What is your desired hourly rate?
Experience:
- Banking: 1 year (Preferred)
Location:
Work Location: Remote