Who We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making healthcare easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition
Role Snapshot
Our Disaster Recovery Analyst will be reporting directly to the Support Services Manager and will manage WPS’s technical Disaster Recovery Program. This Disaster Recovery Analyst will support Disaster Recovery (DR) and Business Continuity (BC) / Business Reliability (BR) projects that help to mitigate risks related to people, data, property, and business operations. This analyst will be responsible for assisting in incident management and enterprise crisis management, for leading the annual DR exercise, and for participating in a variety of annual internal and external audits. This position is critical to ensure WPS’s readiness and recovery in the event of a crisis or disaster.
In this role you will:
- Assist with the modification, creation and facilitation of annual reviews of business continuity, disaster recovery and business resiliency processes, systems, and program documentation.
- Provide enterprise-wide direct support to all business units on incident and crisis management and DR planning.
- Maintain summarized and detailed metrics on crisis management, readiness, crisis and incident reporting, DR and perform gap analysis and controls assurance program reviews as necessary in areas critical to the operational effectiveness of WPS.
- Monitor resolution of identified issues and ensure appropriate corrective and preventive actions are taken.
How do I know this opportunity is right for me? If you:
- Have excellent consultative and communication skills, analytic ability, decisiveness, and strong judgement.
- Have a passion for Enterprise Resiliency, BC and DR and can coordinate and facilitate DR awareness training staff.
- Can assist with the coordination of the BCM program, DR Program, and BR Program.
- Have developed and incorporated best practices; execute training standards and program for crisis incident management, DR and BR.
- Would like to become a trusted advisor and contribute to raising operational risk and business resiliency awareness throughout the enterprise.
- Like developing and execute mitigation plans.
- Possess a strong understanding of the industry, experience making or suggesting recommendations and proven success with change management.
- Would thrive as a liaison with WPS subsidiaries and vendors to ensure adequate readiness for an incident.
What will I gain from this role?
- Serving as the BCM and DR interface with all functional areas of the organization and other corporate safety and emergency-oriented programs.
- Participating in the education and training of industry standards such as ISO 22301, BS25999, DRII PP, BCI GPG, NFPA1600, ASIS BCM.01-2010 to our WPS employees.
- Play a key role in facilitating annual or more frequent BC and DR drills and exercises.
- Becoming/remaining a member of industry trade organizations such as the Business Continuity Institute (BCI) or the Disaster Recovery Institute International (DRII).
- Working in a highly complex, highly security conscious environment that has a security umbrella that encompasses Health Insurance, contracts with Center for Medicare and Medicaid Services (CMS) and Department of Defense (DoD).
- Working in an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families.
Minimum Qualifications
- U.S. Citizenship is required for this position due to Department of Defense restrictions.
- Bachelor's Degree in related field or equivalent post high school and/or related work experience.
Preferred Qualifications
- 3 or more years of related work experience within technical Disaster Recovery.
- 3 or more years of crisis management, DR and or BR.
- Current Business Continuity Certification (e.g., ABCP, CBCP, MBCI, MBCP, MABR, or equivalent).
- Group facilitation experience.
- Experience with document management tools such as ServiceNow or Archer.
- Understanding of NIST controls and MAC ARS controls.
- Practical working knowledge of consulting and industry methodologies that support effective Business Continuity Management program development.
Salary Range
$80,000 ~ $95,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside the posted range.
Work Location
We are a remote-first organization and offer remote work in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
Remote Work Requirements
- High speed cable or fiber internet
- Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
- Please review Remote Worker FAQs for additional information
Benefits
- Remote and hybrid work options available
- Performance bonus and/or merit increase opportunities
- 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
- Competitive paid time off
- Health insurance, dental insurance, and telehealth services start DAY 1
- Employee Resource Groups
- Professional and Leadership Development Programs
- Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
