Product Manager
Canopy, South Jordan, UT (Hybrid)
About Us
Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.
We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.
Click here to see why our clients love Canopy.
Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!
The Opportunity
At Canopy, our product managers are a dynamic force. They exude empathy, are data-driven, lightning-fast decision-makers, and expert truth-seekers. We're all about collaboration, and our product team excels in embracing the responsibility and empowerment to craft the perfect user experience. We thrive on research, validation, creativity, and cultivating a culture of teamwork across the entire company. Together, we're unstoppable in delivering top-notch products that our users will love.
This role requires strong product management expertise combined with deep experience and understanding of tax, accounting, advisory, bookkeeping, and practice management workflows. Your insights will play a vital role in shaping our roadmap and enriching the team with customer-focused knowledge.
This is a hybrid position in South Jordan, Utah.
What You’ll Do:
- Collaborate with design and engineering teams to bring the perspective of tax professionals and accounting firms to the forefront, ensuring that product decisions are deeply informed by real-world workflows and challenges.
- Leverage your experience in tax preparation, billing, workload management, tax advisory, or similar workflows to guide product strategy and team priorities.
- Seek feedback from various stakeholders, including users, product managers, subject matter experts, designers, engineers, sales, support, and marketing, to ensure a seamless product experience. Collaborate closely with engineering to guarantee the highest quality implementation.
- Continuously conduct market and competitive analyses to unearth fresh opportunities, while also becoming a seasoned authority in the accounting industry.
- Conduct unbiased research with our users daily (we have very involved customers and we wouldn’t have it any other way).
- Obsess every piece of information gathered and thoroughly analyze everything to ensure highly data-driven decision-making.
- Be part of preserving Canopy's unique culture. We cherish customer delight, embrace teamwork, and foster transparency. We seek passionate team players who take ownership and have fun delivering life-changing features. Come, be a part of this exciting adventure!
What We’re Looking For:
- 3+ years experience in product management (or closely related) roles.
- Hands-on experience in tax workflows such as workload management, customer intake, tax preparation, billing, tax resolution, or advisory services, either as a practitioner or in a related capacity.
- Proven ability to conduct unbiased research, design and develop great products people love, preferably for consumer-facing products.
- Experience with 3rd-party integrations and the challenges associated with it.
- Experience building a product strategy and vision that is aligned cross-functionally with engineering, sales, CS, and marketing.
- Proven ability to lead through transparent communication and service-like influence.
- A passion for analyzing product usage data.
Bonus Points If You Have:
- Experience in the B2B fintech space, or a background in accounting, tax, or firm operations.
- Expertise in implementing workflow automation, time and billing, and payment solutions.
- A bachelor’s degree in Business, Computer Science, Accounting, or a related field.
We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.
Why You Want to Work Here:
🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!
❤️🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match.
💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.
➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
🥳 Company Events - including monthly company-wide meetings, summer parties, and more.
💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.
Our Values:
We approach our work every day with a few things in mind:
🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.
🏆 Win - we win by delighting our customers with the very best products and services.
👍 Do Good - we work hard to be good people!
💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.
To learn more about us & our values, click here.
Interviewing @ Canopy:
Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:
- Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
- 20-minute phone call with the People Team
- 45-60-minute video or in-person interview with the Hiring Manager
- 1-3 rounds of interviews, depending on the role
- Final Interview
Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.
Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!
Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.
