Paired is a global staffing and recruiting agency specializing in remote work opportunities. We connect talented individuals with top-tier companies across the globe.
Our client is a multiple 7-figure revenue e-commerce business, growing rapidly each month. We operate multiple online stores across the world, selling high-demand products in various niches. Our business is fast-paced, data-driven, and focused on continuous improvement.
They are building a world-class operations team to support our growth, and this role is a key position in making that happen. If you’re process-oriented, proactive, and love solving problems, we want you on board!
As the Operations Backbone of the business, you will:
Financial & Performance Management
- Track daily financial metrics (ROAS, profit margins, refunds, etc.) and flag any issues.
- Maintain clear, accurate reports for business performance & decision-making.
- Ensure fulfillment costs, supplier billing, and ad spend are aligned with profit goals.
Fulfillment & Supplier Coordination
- Work closely with our fulfillment agent to track quotes, ensure smooth order processing, and verify product quality.
- Identify and solve any fulfillment or stock issues before they impact the business.
Team Coordination & Support
- Act as the liaison between the CEO and the team (customer service, fulfillment, marketing).
- Regularly check in with the Customer Service Team Lead to review refund trends and optimize resolution times.
- Collaborate with marketing agencies & in-house teams to track performance and suggest improvements.
Process Optimization & Problem-Solving
- Constantly analyze operations and suggest ways to improve efficiency, reduce costs, and increase profitability.
- Identify bottlenecks in fulfillment, reporting, or team workflow, and propose fixes.
- Create SOPs (Standard Operating Procedures) for business-critical processes.
- 2+ years experience in e-commerce
- 2+ years of operational/management experience.
- Experience with working with Shopify
- Strong financial acumen (can track profitability, margins, and cost structures).
- Experience managing suppliers, fulfillment, or logistics (especially in ecommerce).
- Advanced Google Sheets & reporting skills (must be data-driven).
- Excellent problem-solving ability – You analyze data, spot inefficiencies, and suggest improvements.
- Experience managing teams and workflows (you know how to keep things running smoothly).
- Self-motivated & independent – You can work remotely without constant supervision.
We’re not looking for someone who just executes tasks—we need a problem-solver who takes initiative, owns their role, and constantly looks for ways to improve.
- You thrive on responsibility – You want to own operations and make an impact.
- You have high attention to detail – You ensure financials and processes are 100% accurate.
- You’re highly proactive – You don’t wait for instructions; you identify problems and fix them.
- You love optimizing systems – You think in terms of efficiency, automation, and data-driven improvements.
- You’re process-driven but creative – You work within structured systems but also find innovative ways to improve them.
- You want to grow – This role has room for career growth into a Senior Operations Manager / COO role.
Bonus Skills (Huge Plus, But Not Required):
- Understanding of dropshipping fulfillment & logistics.
- Experience in e-commerce operations scaling.
- Base Salary: $2750/month (full-time)
- Performance Bonus: Up to $750/month (linked to KPIs)
- Total Potential Pay: Up to $3500/month
- Fully Remote & Flexible (work from anywhere, CET time zone)
- Career Growth – Opportunity to grow into Operations Manager / COO
- Learning Support – If a course or training benefits your role, we’re open to covering the cost
