Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We’re seeking a Real Estate Operations Specialist to oversee daily operations and support business growth. This role blends guest management, property oversight, and process coordination to ensure our furnished rentals run smoothly. If you’re highly organized, proactive, and skilled in managing both people and processes, this is an exciting opportunity to join a fast-growing company in the corporate housing sector.
Key Responsibilities:
Operations Management:
- Handle guest communications, check-ins/check-outs, last-minute bookings, and emergency situations.
- Oversee cleaning and maintenance teams to ensure properties remain guest-ready and well-maintained.
- Monitor property conditions with photo documentation to support dispute resolution.
- Manage daily operational tasks like tracking security devices, kitchen supplies, and coordinating cleaning schedules.
- Ensure guest behavior compliance by monitoring noise sensors and surveillance, stepping in to de-escalate situations if necessary.
- Handle claims and disputes with online travel agencies.
Business Support:
- Assist in identifying opportunities to improve property performance and guest satisfaction.
- Support research for market analysis and competitive insights to drive business development.
- Maintain and improve internal processes to ensure smooth day-to-day operations.
Experience: Background in real estate, property management, hospitality, or a related field is preferred.
Communication Skills: Strong written and spoken English proficiency.
Organizational Skills: Proven ability to manage multiple tasks, prioritize effectively, and stay detail-focused.
Problem-Solving: Comfortable handling guest issues, disputes, and team coordination with a proactive mindset.
Tech Savvy: Proficient in using software tools for communication, scheduling, and reporting.
Independent Worker: Ability to work autonomously while collaborating with remote teams.
- Competitive salary.
- Ability to work remotely.
