About Accelerated Global Logistics (AGL)
Accelerated Global Logistics (AGL) is a dynamic international freight forwarding company specializing in air, ocean, and land transportation for imports and exports. For over 11 years, we have supported businesses by navigating the complexities of global trade with a personalized, client-first approach.
We pride ourselves on delivering time-sensitive solutions with precision and integrity, handling a diverse range of cargo, including perishables and high-priority shipments. At AGL, we are committed to building a future of operational excellence and empowering our team to serve as a seamless extension of our clients' supply chains.
Role Overview
AGL is seeking an accomplished and proactive Import/Export Manager to lead our freight forwarding operations into a new era of efficiency and excellence. Reporting directly to the company owner, this position is a pivotal leadership role, responsible for managing a team of six professionals across Air, Ocean Documentation, Ocean Operations, and Pricing.
The Import/Export Manager will serve as the operational heartbeat of the organization, transforming workflows, driving accountability, and building a culture of collaboration. Initially, the focus will be on hands-on management to optimize day-to-day operations, with a long-term transition toward strategic planning as the team and processes stabilize.
This is an exceptional opportunity for a results-driven professional who thrives in fast-paced environments, has a deep understanding of international freight forwarding, and is ready to lead a team through operational transformation.
Key Responsibilities
Operational Excellence
- Direct and oversee daily freight forwarding operations to ensure seamless execution of air and ocean exports.
- Establish and enforce comprehensive Standard Operating Procedures (SOPs) to standardize workflows, minimize errors, and ensure compliance with international trade regulations.
- Act as the primary escalation point for complex issues, providing guidance and decisive problem-solving to resolve operational bottlenecks.
Leadership and Team Development
- Lead a team of six professionals across Air, Ocean Documentation, Ocean Operations, and Pricing, ensuring alignment with company goals.
- Provide mentorship, training, and corrective guidance to enhance individual and team performance.
- Foster a collaborative culture where team members understand their roles within the workflow and actively support one another.
Strategic Planning and Metrics
- Develop and implement Key Performance Indicators (KPIs) to measure individual, departmental, and company-wide success.
- Provide bi-weekly performance updates to the company owner, delivering actionable insights and recommendations.
- Contribute to long-term growth strategies, including scaling operations and replicating successful models for future office expansions.
Client and Stakeholder Engagement
- Liaise with clients, carriers, customs brokers, and other stakeholders as needed, particularly in escalation scenarios or during periods of high demand.
- Ensure that client expectations are consistently exceeded, enhancing AGL’s reputation as a trusted partner in global logistics.
Ideal Candidate Profile
Skills and Experience
- A minimum of 10 years in international freight forwarding, with expertise in managing time-sensitive, high-urgency cargo.
- Proven experience in team leadership, process optimization, and operational transformation.
- Strong knowledge of TMS platforms (Descartes preferred), Microsoft Teams, and collaborative tools for file sharing and tracking.
Leadership Qualities
- Proactive Problem-Solver: Anticipates challenges and implements innovative solutions to avoid disruptions.
- Decisive Under Pressure: Makes informed decisions swiftly without sacrificing accuracy or quality.
- Collaborative Mentor: Builds trust with team members and fosters an environment of mutual accountability and support.
Cultural Fit
AGL is actively building a culture of teamwork, precision, and collaboration. The ideal candidate will exemplify these values while helping the organization establish a foundation for long-term growth.
About You
You are a natural leader who thrives in environments that require both operational expertise and strategic vision. You have a track record of turning complexity into clarity, and you are ready to lead a team to success while laying the groundwork for future expansion. You see challenges as opportunities, and your decisions are guided by a balance of analytical thinking and practical experience.
If you’re ready to bring your expertise to a company poised for transformation, we invite you to join Accelerated Global Logistics and help shape the future of freight forwarding.
Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of experience do you have in freight forwarding, and what specific modes of transportation (air, ocean, or land) have you managed? Can you detail your experience handling international shipments?
- What is your experience with preparing and managing export documentation and ensuring compliance with international trade regulations? Have you dealt with customs issues or regulatory delays?
Work Location: Remote
