Title: Travel Advisor III
Location: Fully Remote
Rate: DOE
Start Date: 1/13/2025
Do you have a passion for travel?
Grand Circle Corporation, the leader in providing exceptional international travel experiences to Americans over 50, is looking for an experienced Travel Consultant to join our tight-knit team of Adventure Counselors. In this inbound call center role, you will be responsible for selling Grand Circle’s award-winning trips in more than 85 countries worldwide and serving as a trusted resource for our travelers. Working individually and as part of a team, you will help our travelers personalize their experiences based on their unique preferences, from booking their ideal departure to personalizing their air itineraries and answering any questions.
KEY RESPONSIBILITIES:
- Deliver an excellent experience to our travelers to drive customer loyalty and referrals
- Personalize air reservations at the point of sale using GDS (Amadeus, Sabre) systems
- Meet and exceed individual sales and quality goals while selling Grand Circle products and services
- Communicate all required information to our travelers, including the details of our products and policies
- Drive to compete while still being a positive team player individually
- Overcome traveler’s objections
REQUIREMENTS:
What You Bring to the Team:
- 2 years or more of sales experience.
- GDS (Amadeus, Sabre, Worldspan, Apollo, etc.) system experience is preferred
- Strong track record of providing excellent customer experiences and building lasting customer relationships
- Track record of consistently attaining performance goals and having personal accountability for own results
- Technically savvy with experience navigating multiple computer systems
- Ability to work various shifts (including one weekend day)
- International travel/work experience preferred
- Call center experience preferred
- Ability to learn and adhere to Grand Circle’s values to further enhance your ability to contribute to the team
Benefits (30 hours +):
- 401K Retirement Savings account with Company Match
- 50% Discount on GCC trips and opportunities for on-site training and travel
- Robust healthcare benefits, including Medical, Dental, Vision, and Flex Spending Accounts
- Generous Paid Time Off (PTO)
- Paid holidays throughout the year
- 100% Commuter Benefit subsidy for Public transportation
- Company-paid life insurance
- Paid short and long-term disability insurance
- Discounted auto and renters insurance
**Remote Work Requirements:**
**This position is remote and requires candidates to be located in one of the following states: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.
About us:
Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. It is headquartered in Boston, MA. To learn more, please visit our websites at www.oattravel.com, www.gct.com, and www.grandcirclefoundation.com.
