Basics

Type: Independent Contractor
Schedule: Flex-Time (10-20 hours/week)
Education: Any
Location: Remote (in the European Union, and Italy in particular, are preferred)

Motu Novu seeks an IT Support Professional, preferably based in the European Union and especially in Italy, who can work remotely to provide IT assistance and support to the firm’s personnel and clients. Occasional international travel around the EU and to the USA may occur.

What You Do

Provide IT assistance and support to the firm’s personnel and clients
Respond to IT support requests promptly based on the firm’s SLAs (internal or with clients)
Assist users re: basic IT tools (e.g. office automation, email and calendar clients, document repository, ticket system, etc.)
Provide remote assistance (e.g. Teamviewer) on windows systems and applications
Ensure that user systems are kept updated and upgraded
Monitor the status of various production systems
Perform preventive and corrective maintenance on linux-based servers
Report directly to Motu Novu’s Technology Manager

What You Need

Confident and poised attitude in internal and external interactions
Good oral and written communications skills
Ability to maintain the highest level of confidentiality
Proficiency with office productivity tools
Good knowledge of Windows and Linux
Reliable Internet connection
Preferred: Good knowledge of LAMP stack
Legally authorized to work in the European Union (i.e. EU Citizen, permanent resident, or valid work visa)
Italian – European CEFR Level B1 or higher (required only for candidates based in Italy)
English – European CEFR Level B2 or higher
VAT setup as an independent contractor

What You Get

Base Compensation: $15-$30/hour, depending on qualifications and experience
Benefits: Performance bonus
Opportunity to work on a wide range of assignments
Opportunity to travel within Europe and to the USA
Opportunity to fully develop your career
If interested, opportunity to be relocated to the USA, with visa sponsorship, after at least 3 years of successful collaboration

Motu Novu

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